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Monday, September 12, 2016

Corsair Support In India

Corsair is a good brand to buy Ram Modules ,PSU and many other products they make . These are sold on online stores and offline stores and are easily available in the market.
The problem one will face after buying these products are of customer support and services.
Well, the customer support is zero if you buy it from online store .Only the store vendor might guide you through the procedure of carrying out product servicing.
Here I will provide you the complete procedure to do the same .



First of all creating ticket for RMA on corsair.com will be useless as the nearest hub for internation RMA request is Netherlands for India which will be closest also the servicing In India are handled and are probably outsourced  to a company Kaizen Infoserve with their website kaizeninfoserve.in .
Kaizen Infoserve About Us Page

You can either contact the vendor who sold you the product or send an Email to  "indiaservice@corsair.com" without quotes .Attach your invoice with your problem in body as we usually do.

Update:

My email to indiaservice@corsair.com was replied to by the same company I already told you about Kaizen Infoserve .
Now you have to go to there website mentioned earlier in this post and go to contact us page.
There you can see their service centres marked on Map of India.The markings on map are click able and you can access the address by clicking on them .
Then you have to take your product to their service centre for RMA request .
This will solve your problem .
You can further either arrange courier or go there by yourself to submit your faulty product.
 
::::::UPDATE::::::
I had a Faulty Corsair Power Supply.It was one Year old though I raised the complaint within 6 months and was still in warranty(They give 5 year warranty).
I recently visited them and had it replaced within 20 mins. 
They were helpful.Gave them a call before visiting and they had it in stock.
Replacement of powersupply was as smooth as baby's skin. 
Important is that you should have a bill and it should be with all that taxes and VAT Paid .If someone is not charging you taxes then the seller is not good and possibly the product you will get the warranty.
Kaizen Infoserve also works with Zotac (Known for GPU) , Adata (Storage Solutions) and many more. 


Go ahead and click on + to vote up if it helped !

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